FAQ

Is Ally.io affected by Log4j zero-day vulnerability?

Written by Aarushi Arora
Updated yesterday

Why does my 'Support Center' option not work?

Written by Aarushi Arora
Updated yesterday

Q: Can I add or edit OKR alignment?

Written by Reed David
Updated yesterday

Q: How do I add my photo to Ally?

Written by Reed David
Updated yesterday

When are the time periods for my next planning year created?

Written by Aarushi Arora
Updated yesterday

Q: I can't find my OKR/Project

Written by Aarushi Arora
Updated yesterday

Why am I not able to add an integration connection to my objective?

Data Integration possibilities for OKR Model configuration where objectives are always aspirational and key results are always measurable

Written by Aarushi Arora
Updated yesterday

Q: How do I export my OKRs and projects?

Written by Aarushi Arora
Updated yesterday

Objectives vs Key Results vs Projects

Written by Meena Natarajan
Updated yesterday

Why is the status of the parent OKR not calculated based on the child KRs' status?

Written by Meena Natarajan
Updated yesterday

How to set custom time period for OKRs?

Written by Meena Natarajan
Updated yesterday

Why does the check-in required alerts/reminders include the updated OKRs as well?

Written by Meena Natarajan
Updated yesterday

Why am I unable to add Tasks for certain Projects in Ally?

Written by Meena Natarajan
Updated yesterday

How to filter the OKRs by team in the Explorer?

Written by Meena Natarajan
Updated yesterday

Why do my OKR icons vary in the alignment search window?

Written by Aarushi Arora
Updated yesterday

How to change the owner of an OKR?

Written by Meena Natarajan
Updated yesterday

Can I enter my OKRs in languages other than English?

Written by Aarushi Arora
Updated yesterday

Q: Who would be able to edit/delete a check-in?

Written by Meena Natarajan
Updated yesterday

Q: What do the colors on the progress bar mean?

Written by Varun Ramakrishnan
Updated yesterday

Q: Can I send reminders to do check-ins?

Written by Reed David
Updated yesterday

How can I share a read-only view of OKRs with my colleagues?

Written by Aarushi Arora
Updated yesterday

Who is responsible for check-ins?

Manual/Automated check-in owners for single/multiple owned OKRs

S

Written by Soumya Chittigala
Updated yesterday

Q: Can I edit or delete a check-in?

Written by Reed David
Updated yesterday

Q: How can I copy one or more Objectives?

Written by Reed David
Updated yesterday

Q: Can I edit or delete a OKR?

Written by Reed David
Updated yesterday

Q: What is Scoring?

Written by Reed David
Updated yesterday

Q. How do I view only top-level/unaligned objectives in the objective explorer?

Written by Reed David
Updated yesterday

Q: How do I print my OKRs?

Written by Reed David
Updated yesterday

Q: How is Expected Progress calculated?

Written by Reed David
Updated yesterday

Why am I unable to update the email address on my profile?

Written by Meena Natarajan
Updated yesterday

How can I update my organisation name?

Written by Aarushi Arora
Updated yesterday

Q: How do I grant/remove Admin privileges?

Written by Reed David
Updated yesterday

Q: How do I change the organization owner?

Written by Reed David
Updated yesterday

Q: How do I create a Team on Ally?

Written by Reed David
Updated yesterday

Unable to invite user; it says "This account has been suspended"

Written by Meena Natarajan
Updated yesterday

Q: How do I remove, suspend, or delete a user?

Written by Reed David
Updated yesterday

Q: How much does Ally cost?

Written by Reed David
Updated yesterday

Q: How do I delete my Account?

Written by Reed David
Updated yesterday

Q: Are you GDPR compliant?

Written by Reed David
Updated yesterday

Q: Will users in other organizations be able to see my team’s OKRs?

Written by Reed David
Updated yesterday

Q: What's the current session validity in Ally?

Written by Meena Natarajan
Updated yesterday

Q. What happens to my data if I cancel my subscription?

Written by Reed David
Updated yesterday

Q: What are Ally's Terms of Service

Written by Reed David
Updated yesterday

Q: How to connect an epic in JIRA so that it does not show 0% progress?

Written by Rajat Singh
Updated yesterday

Q: Why is the Manager change not reflecting in the Performance Review cycle?

Written by Rajat Singh
Updated yesterday

Q: How to avoid logging into a previous time period in Ally?

Written by Rajat Singh
Updated yesterday

Q: Why is an Org Admin of my organization, not a Dashboard Owner?

Written by Rajat Singh
Updated yesterday

Q: Can I add a Due Date for a Task that is later than the end date of the Project?

Written by Rajat Singh
Updated yesterday

Q: How to manually order the tasks of a Project?

Written by Rajat Singh
Updated yesterday

Q: How to set who receives the Nudge for multiple-owned OKRs?

Written by Rajat Singh
Updated yesterday

Notifications for comments

When do I receive notifications for comments?

Written by Aarushi Arora
Updated yesterday

Why can't I see certain OKRs in my bulk check-in window?

See why some OKRs assigned to you are missing from your bulk check-in window

Written by Aarushi Arora
Updated yesterday

Where can I find my tasks in Ally?

Written by Meena Natarajan
Updated yesterday

How to trigger the summary/follower updates emails manually?

Written by Meena Natarajan
Updated yesterday

OKR progress marked more than 100% while using Google Sheets integration?

Written by Meena Natarajan
Updated yesterday

What does the diagonal line pattern on the KPI dashboard indicate?

Written by Meena Natarajan
Updated yesterday

How often is Insights data updated?

Written by Meena Natarajan
Updated yesterday

Who can update the Key Updates on review dashboards?

Take a look at the permission levels of key updates within the dashboards

Written by Aarushi Arora
Updated yesterday

Q: Does Ally have a mobile app?

Written by Reed David
Updated yesterday

Accessing the Ally.io Learning Center

How to log in to the Ally Learning Center at learn.ally.io

Written by Jim Hopkinson
Updated yesterday

Q: Which browsers does Ally support?

Written by Reed David
Updated yesterday