FAQ

Answers to common questions Ally customers ask

Reed David avatar Jim Hopkinson avatar Varun Ramakrishnan avatar +4
60 articles in this collection
Written by Reed David, Jim Hopkinson, Varun Ramakrishnan and 4 others
Using OKRs

When are the time periods for my next planning year created?

Aarushi Arora avatar
Written by Aarushi Arora
Updated over a week ago

Why am I not able to add an integration connection to my objective?

Data Integration possibilities for OKR Model configuration where objectives are always aspirational and key results are always measurable
Aarushi Arora avatar
Written by Aarushi Arora
Updated over a week ago

Objectives vs Key Results vs Projects

Meena Natarajan avatar
Written by Meena Natarajan
Updated over a week ago

Why is the status of the parent OKR not calculated based on the child KRs' status?

Meena Natarajan avatar
Written by Meena Natarajan
Updated over a week ago

How to set custom time period for OKRs?

Meena Natarajan avatar
Written by Meena Natarajan
Updated over a week ago

Why does the check-in required alerts/reminders include the updated OKRs as well?

Meena Natarajan avatar
Written by Meena Natarajan
Updated over a week ago

Why am I unable to add Tasks for certain Projects in Ally?

Meena Natarajan avatar
Written by Meena Natarajan
Updated over a week ago

How to filter the OKRs by team in the Objective Explorer?

Meena Natarajan avatar
Written by Meena Natarajan
Updated over a week ago

Why do my OKR icons vary in the alignment search window?

Aarushi Arora avatar
Written by Aarushi Arora
Updated over a week ago

How to change the owner of an OKR?

Meena Natarajan avatar
Written by Meena Natarajan
Updated over a week ago

Can I enter my OKRs in languages other than English?

Aarushi Arora avatar
Written by Aarushi Arora
Updated over a week ago

Q: Who would be able to edit/delete a check-in?

Meena Natarajan avatar
Written by Meena Natarajan
Updated over a week ago

Q: What do the colors on the progress bar mean?

Varun Ramakrishnan avatar
Written by Varun Ramakrishnan
Updated over a week ago

Q: Can I send reminders to do check-ins?

Reed David avatar
Written by Reed David
Updated over a week ago

How can I share a read-only view of OKRs with my colleagues?

Aarushi Arora avatar
Written by Aarushi Arora
Updated over a week ago

Who is responsible for check-ins?

Manual/Automated check-in owners for single/multiple owned OKRs
S
Written by Soumya Chittigala
Updated over a week ago

Q: Can I edit or delete a check-in?

Reed David avatar
Written by Reed David
Updated over a week ago

Q: How can I copy one or more Objectives?

Reed David avatar
Written by Reed David
Updated over a week ago

Q: Can I edit or delete a OKR?

Reed David avatar
Written by Reed David
Updated over a week ago

Q: I can't find my OKR

Reed David avatar
Written by Reed David
Updated over a week ago

Q: What is Scoring?

Reed David avatar
Written by Reed David
Updated over a week ago

Q: How do I export my OKRs?

Reed David avatar
Written by Reed David
Updated over a week ago

Q: How do I print my OKRs?

Reed David avatar
Written by Reed David
Updated over a week ago

Q. How do I view only top-level/unaligned objectives in the objective explorer?

Reed David avatar
Written by Reed David
Updated over a week ago

Q: How is Expected Progress calculated?

Reed David avatar
Written by Reed David
Updated over a week ago
Miscellaneous

Q: How to connect an epic in JIRA so that it does not show 0% progress?

Rajat Singh avatar
Written by Rajat Singh
Updated over a week ago

Q: Why is the Manager change not reflecting in the Performance Review cycle?

Rajat Singh avatar
Written by Rajat Singh
Updated over a week ago

Q: How to avoid logging into a previous time period in Ally?

Rajat Singh avatar
Written by Rajat Singh
Updated over a week ago

Q: Why is an Org Admin of my organization, not a Dashboard Owner?

Rajat Singh avatar
Written by Rajat Singh
Updated over a week ago

Q: Can I add a Due Date for a Task that is later than the end date of the Project?

Rajat Singh avatar
Written by Rajat Singh
Updated over a week ago

Q: How to manually order the tasks of a Project?

Rajat Singh avatar
Written by Rajat Singh
Updated over a week ago

Q: How to set who receives the Nudge for multiple-owned OKRs?

Rajat Singh avatar
Written by Rajat Singh
Updated over a week ago

Notifications for comments

When do I receive notifications for comments?
Aarushi Arora avatar
Written by Aarushi Arora
Updated over a week ago

Why can't I see certain OKRs in my bulk check-in window?

See why some OKRs assigned to you are missing from your bulk check-in window
Aarushi Arora avatar
Written by Aarushi Arora
Updated over a week ago

Where can I find my tasks in Ally?

Meena Natarajan avatar
Written by Meena Natarajan
Updated over a week ago

How to trigger the summary/follower updates emails manually?

Meena Natarajan avatar
Written by Meena Natarajan
Updated over a week ago

OKR progress marked more than 100% while using Google Sheets integration?

Meena Natarajan avatar
Written by Meena Natarajan
Updated over a week ago

What does the diagonal line pattern on the KPI dashboard indicate?

Meena Natarajan avatar
Written by Meena Natarajan
Updated over a week ago

How often is Insights data updated?

Meena Natarajan avatar
Written by Meena Natarajan
Updated over a week ago

Who can update the Key Updates on review dashboards?

Take a look at the permission levels of key updates within the dashboards
Aarushi Arora avatar
Written by Aarushi Arora
Updated over a week ago

Q: Does Ally have a mobile app?

Reed David avatar
Written by Reed David
Updated over a week ago

Accessing the Ally.io Learning Center

How to log in to the Ally Learning Center at learn.ally.io
Jim Hopkinson avatar
Written by Jim Hopkinson
Updated over a week ago

Q: Which browsers does Ally support?

Reed David avatar
Written by Reed David
Updated over a week ago