The JIRA integration can show 0% progress even if some tickets that the JQL returns are marked as complete if it is an epic and the JQL entered in Ally is of the form:

  • issue = AI-20

  • "Epic Link" = AI-20

  • cf[10008] = AI-20

In order to resolve this, enter the JQL as "Parent Link" = AI-20 in the JQL field of the JIRA Integration setup in Ally.

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