Canceling your account with Ally is easy! While we would hate to see you go, if you decide that Ally is not for you, canceling your account can be done from right inside your instance of Ally.
In this Article:
How to cancel
How to Cancel:
You can cancel your account with Ally at any time by performing the following:
Navigate to 'Admin' on your left panel.
Select the 'Billing' tab.
Click on 'Cancel Subscription' on the top right corner of the page. You wouldn't see this option in case you're on a customised plan. You can reach out to [email protected] and place a cancellation request.
Once canceled, you’ll have access to your account until the end of your subscription period (end of the month or year depending on your subscription type.)
At Ally, we want to make things right, so please feel free to reach out to our support team at [email protected] to discuss options outside of cancellation.