Scores in Ally reflect the final assessment/grading of how well an Objective or Key Result was accomplished. It is typically based on the progress of the success metric or progress of the key results. Users can also take into account other things (unexpected challenges, for example) and choose a different score.
[Video Walkthrough of Closing an OKR]
In Ally, you have to score Key Results before you close them.
1. Navigate to your Key Result.
2. Under ‘Actions’, click on ‘Close’ OR you can close while making a check-in
3. Clicking on ‘Close’ prompts you to add a closing note and add to what degree was your goal Key Result achieved. This could be percentage completed or KPIs met, depending on what you chose when you set your Key Result.
4. Based on your inputs, Ally recommends a score for your Key Result, which is a simple calculation of your completed percentage mapped to a score between 0 and 1. You can choose to exercise judgement and override the score (see example below).
5. Objectives in Ally get scored automatically once all the Key Results under them are scored. The score allocated is obtained by averaging the percentage completion rates of its associated Key Results. However, sometimes the sum is greater (or lesser!) than the parts. Feel free to change the calculated score.
The assigned score will be displayed next to the closed objective.
Now wait a minute: you might be wondering why a score of 1.0 is orange? After all, you completed 100% of the objective! Well, remember that the ideal OKR should be challenging but attainable. A score of 1.0 may indicate a need for more ambitious objectives.
Why would I modify the score? An example.
When you score and close your OKRs, Ally automatically generates a score for you. So let's say your Objective was "Secure the next round of funding for my startup" and your KR was "Meet with 10 potential investors for coffee this month."
Standard scoring would look like this:
- If you met with 8 investors this month, your score would be .8
- If you met with only 2 investors this month, your score would be .2
Seems pretty straightforward, right? Why would you need to modify things?
- Well, if you met with 8 investors, and 2 of them ended the meeting early, 4 of them turned you down, and 2 of them not only turned you down, but said that your company idea was stupid and would never work, then you might downgrade your score from a "successful" .8 to a more realistic .3. Yes, you did pretty well with going on meetings, but you were far away from getting funding.
- On the other hand, if you met with only 2 investors, and one of them thought your idea was amazing but passed, and the second one agreed to give you $1 million in funding, you could certainly upgrade your score from a "failed" .2 to a "mission accomplished: 1.0.
Some best practices to remember while scoring key results:
- Keep the evaluation simple. If your Objective is to increase traffic to your website by 20%, and you increased it by 15%, give yourself a 0.75.
- Scores do not equal your performance. Scores indicate whether the right Objectives were picked or not - they help improve the process. If an Objective is consistently scoring low, maybe it’s not important enough for the team. Contemplate if it is still worth pursuing.
- If you are scoring a lot of 1’s, evaluate your Objectives. Are they too easy or too safe? Your goals must make you slightly uncomfortable. 0.7 is a good score!
Rollover Unfinished Objectives
Sometimes Objectives do not get completed, and that’s okay. Evaluate the Objective to see whether it is still relevant and attainable. If it is, you may want to roll the Objective over to the next time period.
Cloning is a more effective way to do this than editing the time period of the unfinished Objective. By making a copy or duplicate, you can ‘reset’ the Objective progress for the next time period, while saving your progress in the current time period. You can edit the clone to reflect new targets.
Clone an Objective by hovering over it and selecting ‘Clone’ from the dropdown on the far right. You can also do this from the Objective page by selecting Actions -> Clone.
Next, choose options from the dialogue box:
- By default, Ally will default to the current time period, so you'll need to choose the appropriate time period from the dropdown menu.
- Choose to keep the original Objective owner, or assign a new one.
- Choose to clone both objective and key results or simply the objective.
From there, edit or tweak the newly cloned Objective, including changing key results or KPIs to reflect the remaining work in the new time period.
Note: The cloning process takes place on the back end of our software, so it will take a short time for the system to produce a clone. The bigger the number of objectives chosen to clone, the longer it will take. Please be patient and do not make multiple attempts to clone the same objective.